Refund policy

If you for any reason are not happy once you have received your order, we accept returns or exchanges, so please just return the item back to us within 14 days of the purchase. They must be returned in original condition, unwashed and unworn.

With both parties agreeing, we can either offer a full refund or exchange goods with another product that will be suitable at the same cost as the original purchase.

The cost for returning the item is the responsibility of you, the customer, but we will cover the cost if the item received was faulty or we have sent you the incorrect item.

Just contact us on kiaora@whenuawhanau.com.